Shipping policy

All orders require 2–3 working days for processing and quality checks. This allows us to carefully inspect and prepare your hair to ensure it meets our premium standards before dispatch.

UK Shipping timeframes :

  • Processing time: 2–3 working days
  • Delivery time: 2–4 working days
  • Total estimated delivery: 4–7 working days


International Shipping :

Orders are estimated to arrive within 10–15 working days from the date of dispatch.

Please note that all international packages are subject to customs clearance in the destination country. Delivery times may vary slightly depending on customs processing, local postal services, and regional regulations.

Shipping rates reflect international handling, customs procedures, and secure delivery to ensure your order arrives safely.We appreciate your patience and understanding when ordering from overseas.

Please note:

  • All timeframes are estimates and may vary due to courier delays, customs, or peak periods.
  • Weekends and bank holidays are not counted as working days.
  • Customers are responsible for providing accurate shipping details. We are not liable for delays or losses caused by incorrect information.
  • We strongly recommend allowing sufficient time before booking any installation appointments.



By placing an order, you acknowledge and accept this shipping policy.